This service is not meant for use in medical emergencies or situations requiring prompt medical attention.
Patient entered information symptoms, medical files Medical images Live two-way audio and video Output data from medical devices and sound and video files
Electronic systems used will incorporate network and software security protocols to protect the confidentiality of patient identification and imaging data and will include measures to safeguard the data and to ensure its integrity against intentional or unintentional corruption.
While this service is an honest attempt to provide access to the best medical information to the patient, the service will result in you not being examined physically. This means that the service is different from the diagnostic services typically decided by a physician. The Medical Experts providing this service will not have the benefit of information that would be obtained by examining you in person and observing your physical condition. Therefore, the physician may not be aware of facts or information that would affect his or her opinion of your diagnosis. To reduce the risk of this limitation, we strongly encourage you to be in touch with an on-ground physician. By deciding to engage this service, you acknowledge and agree that you are aware of this limitation and agree to assume the entire risk of this limitation.
Expected Benefits: Improved access to medical care by enabling a patient to remain in his/her local health care site (i.e. home) while the doctor consults and provides feedback at distant/other sites. More efficient medical evaluation and management. Obtaining expertise of the top most specialist(s) in each super-specialized branch of medicine.
By requesting a medical opinion through this service, you acknowledge and agree that: * The diagnosis you receive may be limited and provisional; * The medical opinion is not intended to replace a face-to-face visit with a doctor just yet; * The physician is reliant on information provided by you and hence any information demonstrated to have been falsified will immediately render the opinion and all details therein null and void; *In certain diseases & conditions, the doctor may not have important information that is usually obtained through a physical examination and the absence of this information may affect the doctor's ability to diagnose your condition, disease or injury.
In some cases, the doctor or nurse may determine that the transmitted information is of inadequate quality and may ask for more information, without which he/she may refuse to answer the query; In rare cases, the doctor or nurse may feel that the query may not be answerable without physically examining the patient and the consult may be refused forthwith
Delays in response and evaluation could occur due to deficiencies or failures of the equipment; In very rare instances, security protocols could fail, causing a breach of privacy of personal medical information; In rare cases, a lack of access to complete medical records may result in adverse drug interactions or allergic reactions or other judgment errors.
By using the service, You acknowledge that you understand and agree with the following: I understand that the laws that protect privacy and the confidentiality of medical information also apply to this service, and that no information obtained by the service, which identifies me, will be disclosed to researchers or other entities without my consent. I understand that I have the right to withhold or withdraw my consent to the use of telemedicine in the course of my care at any time, without affecting my right to future care or treatment. I understand the alternatives to a Q&A and E-Consult consultation and in choosing to participate in a E-Consult, I understand that some parts of the exam involving physical tests may be conducted by individuals at my location, or at a testing facility, at the direction of the consulting health care provider. I understand that the E-Consult may involve electronic communication of my personal medical information to other medical practitioners who may be located in other areas, including out of state. I understand that I may expect the anticipated benefits from the use of the E-Consult or Q&A in my care, but that no results can be guaranteed or assured. I understand that my healthcare information may be shared with other individuals for scheduling and billing purposes. Others may also be present during the consultation other than my health care provider and consulting health care provider. The above mentioned people will all maintain confidentiality of the information obtained. I further understand that I will be informed of their presence in the consultation and thus will have the right to request the following: (1) omit specific details of my medical history/physical examination that are personally sensitive to me; and/or (2) terminate the consultation at any time.
The Company along with this site and mobile apps hosted by the company are provided on “As is” basis without any warranties. And it does not make any representations or warranties of any kind, express or implied as to the operation and content of these sites or any expected performance.
To the fullest extent permitted by law, neither company , its licensor's, its suppliers, nor any third parties mentioned on the Site and Mobile Apps shall, in any event whatsoever, be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption, including any computer virus) resulting from the use or inability to use the Site, Apps or the Content, whether based on warranty, contract, tort, or any other legal theory.
Under all circumstances, Companies liabilities is limited to correction of errors and the reimbursement of portion of any monies paid by user to the Company.
All disputes if any would be resolved under laws of Republic of India in the State of Karnataka only.
By engaging the service, I acknowledge and agree to assume the risk of the above mentioned limitations pursuant to its use. I further understand and agree that no warranty or guarantee has been made to me concerning any particular diagnosis, result, treatment or cure of my condition.
The staff of SmartRx d/b/a SMART CLOUD TECHNOLOGIES respects the privacy of its members and of its web site users. We are happy to share our policy regarding privacy information that is collected and how that data is used.
SMART CLOUD TECHNOLOGIES has developed all systems and manages the data for this site. All data is stored in encrypted format that exceeds standards defined by HIPAA. All data transfer is executed using similar standards that meet or exceed HIPAA, and no data is transferred to users that do not have specific data access keys.
The importance of security for all personal information associated with you is of utmost concern to us. At SMART CLOUD TECHNOLOGIES, we exercise state of the art care in providing secure transmission of your information from your PC, tablet, mobile phone to our servers. Personal information collected by our web site is stored in secure operation environments that are not available to the public. Only those employees who need access to your information in order to do their jobs are allowed access, each having signed confidentiality agreements. Any employee who violates our privacy or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
Any information that you submit to us through our Web site - whether a survey, registration form or e-mail will be used exclusively by the consulting physicians and only for the specific reason for which you submitted it.
We take every reasonable precaution to protect your personal information including encryption and passwords when appropriate.
SMART CLOUD TECHNOLOGIES. is the sole owner of the information collected on this site. We will not sell, share or lease this information to others. SMART CLOUD TECHNOLOGIES does not sell any customer lists or e-mail addresses cookies or other data.